Icon How To Pay My Bill

Blue NRG is proud to not charge credit card processing fees for credit card payments

Payment options

We have a wide range of payment options available to suit your needs.

 

Credit card online

Click the 'Pay Now' button to pay by credit card online. Visa, Mastercard and AMEX payments are accepted and we do not charge fees for credit card payments.

PAY NOW

 

Credit card by phone

Phone 1300 664 606

Our automated credit card telephone service is available 24 hours a day, 7 days a week.

Visa, American Express or Mastercard is accepted. Blue NRG does not charge fees for credit card payments. Please have your account number available, as the automated service will ask you for this detail.

 

Customer service team

Phone 1300 599 888

If you prefer to speak to a real person, our customer service team can also take your payment during business hours. 

 

Direct Debit

Many of our customers choose to pay via direct debit because they prefer a set and forget approach when paying monthly invoices. Download a direct debit request form or contact us on 1300 599 888 or info@bluenrg.com.au and we'll be happy to help.

Download Direct Debit Form

 

BPAY

Contact your participating bank, credit union or building society. Use your Customer Account Number as the reference number to ensure that your payment is made quickly and directly from your bank account.

 

EFT

Using the details on your bill, pay BlueNRG Pty Ltd directly into our account. You’ll find our BSB and Account Numbers on your Electricity Invoice. Please forward your EFT remittance to: bluenrg.remittance@bluenrg.com.au

 

Mail or Post

Post your cheque with your payment slip (payable to BlueNRG Pty Ltd) to: BlueNRG Pty Ltd PO Box 311 Surrey Hills VIC 3127

Financial Hardship

If you are experiencing financial hardship and are having difficulty paying your Blue NRG account please refer to the below document

Blue NRG Hardship Policy