Family Violence Policy
At Blue NRG, we recognise that family violence is a serious and complex issue that impacts the entire community. As an essential service provider, we are committed to providing customers affected by family violence, confidential support and flexible payment arrangements to help manage their energy needs.
Blue NRG’s Family Violence Policy seeks to empower customers to request assistance in managing any family violence related issues.
COVID-19 Update: We understand that you may need our help in more ways than one. If you need us, we are here to help and can provide support on family matters as well as and financial assistance. For more information please see our Family Support Policy below or give us a call on 1300 599 888 to speak to our dedicated customer experience team.