Pay My Bill

How to pay your energy bill

Credit Card

You can pay your bill online with your Credit Card. We accept VISA, Mastercard and AMEX payments. Merchant fees apply*.

Direct Debit

Set up Direct Debit in My Account and never miss paying a bill. No merchant fees if you set up Direct Debit.


Call us 24/7 to pay your bill via our phone service. VISA, Mastercard and AMEX are accepted. Merchant fees apply*

By Mail

Post your cheque along with
your payment slip to:
Blue NRG Pty Ltd.
PO Box 24390
Melbourne, VIC 3001

Bill Explainer

If you require assistance understanding your Blue NRG bill, please refer to our Bill Explainer for clarification.

Financial Hardship

If you are experiencing financial hardship and are having difficulty paying your Blue NRG account, please refer to our policy below.

Direct Debit Request Form

Download the Direct Debit Request form and send it to our Customer Support Team at [email protected] to set up Direct Debit or log into My Account to set it up.

*Merchant fees: Credit/Debit card payments made online, over the phone and direct with us are subject to a merchant fee.
Merchant fees for Visa and Mastercard are 0.97% (incl GST), and for American Express the fee is 1.39% of the total payment amount.

Share Blue NRG Excellence. You get $200 and your friend gets $50 credit.

Credit incl GST | ThE Apply