How To Pay My Bill
Credit card online
Click the ‘Pay Now’ button to pay by credit card online. Visa, Mastercard and AMEX payments are accepted.
*Merchant fees apply. To avoid these fees, set up a direct debit arrangement with your credit card and we will waive the merchant fee. Simply call us on 1300 599 888 or complete this form.
Credit card by phone
Phone 1300 664 606
Our automated credit card telephone service is available 24 hours a day, 7 days a week.
Visa, American Express or Mastercard is accepted. The automated service will ask you for a reference number which is found at the bottom on the second page of your invoice.
*Merchant fees apply. To avoid these fees, set up a direct debit arrangement with your credit card and we will waive the merchant fee. Simply call us on 1300 599 888 or complete this form.
Customer service team
Phone 1300 599 888
If you prefer to speak to a real person, our customer service team can also take your payment during business hours.
*Merchant fees apply. To avoid these fees, set up a direct debit arrangement with your credit card and we will waive the merchant fee. Simply call us on 1300 599 888 or complete this form.
Direct Debit
Many of our customers choose to pay via direct debit because they prefer a set and forget approach when paying monthly invoices. Set up a direct debit with through your bank account or credit card. Credit card payments made under a direct debit arrangement are not subject to merchant fees. Download a direct debit request form or contact us on 1300 599 888 or info@bluenrg.com.au and we’ll be happy to help.
Download Direct Debit Request Form
Direct Debit
Many of our customers choose to pay via direct debit because they prefer a set and forget approach when paying monthly invoices. Set up a direct debit with through your bank account or credit card. Credit card payments made under a direct debit arrangement are not subject to merchant fees. Download a direct debit request form or contact us on 1300 599 888 or info@bluenrg.com.au and we’ll be happy to help.
Download Direct Debit Request Form
BPAY
Contact your participating bank, credit union or building society. Use your Customer Account Number as the reference number to ensure that your payment is made quickly and directly from your bank account.
Mail or Post
Post your cheque with your payment slip (payable to Blue NRG Pty Ltd) to: Blue NRG Pty Ltd, PO Box 24390, Melbourne Vic 3001
Financial Hardship
If you are experiencing financial hardship and are having difficulty paying your Blue NRG account please refer to the below document
*Credit/Debit card payments made online, over the phone and direct with us are subject to a merchant fee. Merchant fees for Visa and Mastercard are 0.97% (incl GST), and for American Express the fee is 1.39% of the total payment amount.
To avoid these fees, set up a direct debit arrangement with your credit card and we will waive the merchant fee. Simply call us on 1300 599 888 or complete the Direct Debit Request Form.