Click the ‘Pay Now’ button to pay by credit card online. Visa, Mastercard and AMEX payments are accepted. Merchant fee apply*.
Direct Debit Setup in My Account
You can set up a direct debit from the My Account portal. Direct debit setup will help you save on the merchant fee when making payments.
Payment over Phone
Our automated credit card telephone service is available 24 hours a day, 7 days a week. Visa, American Express or Mastercard is accepted. The automated service will ask you for a reference number which is found at the bottom on the second page of your invoice. Merchant fee apply*
Blue NRG customers can also pay their energy bills using Zip. Learn more on how you can pay via Zip below. If you prefer to speak to a real person, our customer service team can also help you with the payment via Zip. Call us on 1300 599 888
Mail or Post
Post your cheque with your payment slip (payable to Blue NRG Pty Ltd) to: Blue NRG Pty Ltd, PO Box 24390, Melbourne Vic 3001
*Credit/Debit card payments made online, over the phone and direct with us are subject to a merchant fee. Merchant fees for Visa and Mastercard are 0.97% (incl GST), and for American Express the fee is 1.39% of the total payment amount.
Direct Debit Request using Form
You can also set up direct debit by downloading the direct debit form and sending it to our customer support team at firstname.lastname@example.org.
If you are experiencing financial hardship and are having difficulty paying your Blue NRG account please refer to the below document