Pay my Bill
Credit Card
Click the ‘Pay Now’ button to pay by credit card online. Visa, Mastercard and AMEX payments are accepted. Merchant fee apply*.
Direct Debit Setup in My Account
You can set up a direct debit from the My Account portal. Direct debit setup will help you save on the merchant fee when making payments.
Payment over Phone
Our automated credit card telephone service is available 24 hours a day, 7 days a week. Visa, American Express or Mastercard is accepted. The automated service will ask you for a reference number which is found at the bottom on the second page of your invoice. Merchant fee apply*
Mail or Post
Post your cheque with your payment slip (payable to Blue NRG Pty Ltd) to: Blue NRG Pty Ltd, PO Box 24390, Melbourne Vic 3001
Merchant Fee
*Credit/Debit card payments made online, over the phone and direct with us are subject to a merchant fee. Merchant fees for Visa and Mastercard are 0.97% (incl GST), and for American Express the fee is 1.39% of the total payment amount.
Direct Debit Request Form
Download the Direct Debit Request form and send it to our Customer Support Team at [email protected].
You can also update your Direct Debit details in My Account.
Financial Hardship
If you are experiencing financial hardship and are having difficulty paying your Blue NRG account please refer to the below document