Click the ‘Pay Now’ button to pay by credit card online. Visa, Mastercard and AMEX payments are accepted. Merchant fee apply*.
You can set up a direct debit from the My Account portal. Direct debit setup will help you save on the merchant fee when making payments.
Our automated credit card telephone service is available 24 hours a day, 7 days a week. Visa, American Express or Mastercard is accepted. The automated service will ask you for a reference number which is found at the bottom on the second page of your invoice. Merchant fee apply*
Post your cheque with your payment slip (payable to Blue NRG Pty Ltd) to: Blue NRG Pty Ltd, PO Box 24390, Melbourne Vic 3001
*Credit/Debit card payments made online, over the phone and direct with us are subject to a merchant fee. Merchant fees for Visa and Mastercard are 0.97% (incl GST), and for American Express the fee is 1.39% of the total payment amount.
Download the Direct Debit Request form and send it to our Customer Support Team at [email protected].
You can also update your Direct Debit details in My Account.
If you are experiencing financial hardship and are having difficulty paying your Blue NRG account please refer to the below document
The following table sets out per annum consumption thresholds that apply to an individual supply address of a small business customer.
If your business uses less than or equal to (≤) the amount of electricity (per annum) listed in the table below, it’s likely that you are operating a small business.
State | Electricity consumption in megawatt hours (MWh) per annum |
---|---|
Victoria | ≤ 40 MWh |
New South Wales | ≤ 100 MWh |
Queensland | ≤ 100 MWh |
South Australia | ≤ 160 MWh |
Please contact Blue NRG if you would like a more accurate quote. Blue NRG’s rates are subject to change. Blue NRG’s best generally available offer will be confirmed with you at the time you sign up.