How To Read My Meter
Clock dial displays are read left-to-right and you always round down; this meter’s reading is 83402.
- Between 9 and 0 – record 9
- If the hand is directly on the number – look at the clock to the right
- If this next clock’s hand is between 0 and 1 – record the
- If this next clock’s hand is between 9 and 0 – record the number 9 for the previous clock
Cyclonic dial displays are read left-to-right; this meter’s reading is 672910
Digital meters are read the same as a Cyclonic dial display, yet in a digital format.
If you have peak, shoulder, and off-peak, your meter will cycle between them; these are known as meter registers.
Your bill will show each reading next to a register:
0157872/1 – reading
0157872/2 – reading
0157872/3 – reading
Connect the reading from your meter with the meter register on your bill.
Smart Meters communicate usage remotely in 15-30 minute intervals, they will not display a meter reading.
A smart meter will display index reads for each register which are a physical reading of total usage since the meter’s installation.
Note: this reading is indicative only and isn’t used to calculate your usage charges, it’s used as a guide.
Since the smart meter records data every 15-30mins you can request this information from us to view your usage. Please send your interval data request to firstname.lastname@example.org, we will reply with the past 12 months of interval data, or back until your transfer date if you’ve been with us for less than one year.