Safe Senders List
Adding Blue NRG to your email safe senders list and white list
To ensure that our emails (@bluenrg.com.au) and invoices are delivered to your inbox, please add us to either your ‘safe senders list’ or ‘white list’ by following the relevant instructions below.
BigPond Email Account
To request a white listing, send an email to BigPond Technical Support with either the original email as an attachment OR the following details:
- Email address: @bluenrg.com.au
- Our official website: www.bluenrg.com.au, and
- The reason for white listing.
Outlook (Windows Live Hotmail) Email Account
- Log in and click the “Settings” icon at the upper right-hand corner of the page. Choose “More Mail Settings” option.
- Under “Preventing junk email” section, click “Domain to mark as safe”.
- Click “Safe senders”.
- In the “Sender or domain to mark as safe” field, enter @bluenrg.com.au and click “Add to list”.
Mac Email Account
- From your inbox, open an email from the Sender (look in junk folder).
- In the “From” line, click on Blue NRG to bring up an options box.
- Choose “Add to Contact” from the dropdown menu.
Gmail Email Account
- In the search bar at the top of the page, click the downward arrow for more options.
- In the “From” field, enter @bluenrg.com.au.
- Click “Create filter with this search” at the bottom of this dropdown window.
- Choose “Never send it to Spam”.
- Click “Create filter”.
Yahoo Email Account
- Log in and click the “Settings” icon at the upper right-hand corner of the page. Click “Settings”.
- Under “Filters” section, click “Add”.
- In the “Sender” field, enter @bluenrg.com.au under “Then deliver the email to the following folder” field, choose “Inbox” and click “Save”.
Other Email Account
- Click “Options”.
- Click “Safe senders”.
- Add @bluenrg.com.au to the safe senders list and click “Confirm”.
If you have any questions about the above, our friendly, Australian-based Customer Experience Team is available on 1300 599 888 from 8:30am to 5:30pm Monday to Friday. Alternatively, you can email us at any time on info@bluenrg.com.au.