How To Read My Meter And Submit
In My Account Portal
Clock dial displays are read left-to-right and you always round down; this meter’s reading is 83402.
Cyclonic dial displays are read left-to-right; this meter’s reading is 672910
Digital meters are read the same as a Cyclonic dial display, yet in a digital format.
If you have peak, shoulder, and off-peak, your meter will cycle between them; these are known as meter registers.
Your bill will show each reading next to a register:
0157872/1 – reading
0157872/2 – reading
0157872/3 – reading
Connect the reading from your meter with the meter register on your bill.
Customers who have a basic meter can enter their meter read within My Account to be provided accurate monthly billing and avoid estimated billing.
With Blue NRG’s My Account you can manage your business account 24/7. My Account is a convenient online portal that consolidates everything in one location. You can update your details, set up Direct Debit, view your business’s daily electricity usage and much more.
Smart Meters communicate usage remotely in 15-30 minute intervals, they will not display a meter reading.
A smart meter will display index reads for each register which are a physical reading of total usage since the meter’s installation.
Note: this reading is indicative only and isn’t used to calculate your usage charges, it’s used as a guide.
Since the smart meter records data every 15-30mins you can request this information from us to view your usage. Please send your interval data request to [email protected], we will reply with the past 12 months of interval data, or back until your transfer date if you’ve been with us for less than one year.