Faults & power outages
If there is immediate risk to life or property call 000
Power outage information and contacts
If you’re are experiencing a power outage or loss of electricity supply please find the details of who to contact below. The name and phone number of your network can be found in the the front page of your Blue NRG invoice.
Victoria
Distributor name
Area of electricity supply
Phone number
Website
Ausnet
Outer northern and eastern suburbs of Melbourne and eastern Victoria
131 799
NSW
Distributor Name
Area of electricity supply
Phone number
Website
Endeavour Energy
Sydney’s Greater West, the Southern Highlands and the Illawarra
131 003
South Australia
Distributor name
Area of electricity supply
Phone Number
Website
Queensland
Distributor name
Area of electricity supply
Phone number
Website
Energex
South East QLD, including Brisbane, Gold Coast, Sunshine Coast, Ipswich, Redlands, Logan and Moreton Bay
131 962