Icon Faults & Power Outages

Emergencies and major incidents 

If there is immediate risk to life or property call 000


Power outage information and contacts

If you're are experiencing a power outage or loss of electricity supply please find the details of who to contact below.

The name and phone number of your network can be found in the the front page of your Blue NRG invoice


Distributor nameArea of electricity supplyPhone number Website
Jemena Electricity Northern and south-western suburbs of Melbourne 131 626 www.jemena.com.au
United Energy South East Melbourne and the Mornington peninsula 132 099 www.ue.com.au
Citipower City and inner suburbs of Melbourne 131 280 www.powercor.com.au
Powercor Western suburbs of Melbourne and western Victoria 132 412 www.powercor.com.au
Ausnet Outer northern and eastern suburbs of Melbourne and eastern Victoria 131 799 www.ausnetservices.com.au


Distributor NameArea of electricity supplyPhone number Website
Endeavour Energy Sydney's Greater West, the Southern Highlands and the Illawarra 131 003 www.endeavourenergy.com.au
Ausgrid Sydney, Central Coast and Hunter regions of New South Wales 131 388 www.ausgrid.com.au
Essential Energy Most of regional and rural New South Wales 132 080 www.essentialenergy.com.au

South Australia

Distributor nameArea of electricity supplyPhone Number Website
SA Power Networks Metro Adelaide, rural and regional SA 131 366 www.sapowernetworks.com.au