Icon How To Pay My Bill

Credit card online^

Click the 'Pay Now' button to pay by credit card online. Visa, Mastercard and AMEX payments are accepted.



Credit card by phone^

Phone 1300 664 606

Our automated credit card telephone service is available 24 hours a day, 7 days a week.

Visa, American Express or Mastercard is accepted. Please have your account number available, as the automated service will ask you for this detail.


Customer service team^

Phone 1300 599 888

If you prefer to speak to a real person, our customer service team can also take your payment during business hours. 


Direct Debit

Many of our customers choose to pay via direct debit because they prefer a set and forget approach when paying monthly invoices. Set up a direct debit with through your bank account or credit card. Credit card payments made under a direct debit arrangement are not subject to merchant fees. Download a direct debit request form or contact us on 1300 599 888 or info@bluenrg.com.au and we'll be happy to help.

Download Direct Debit Form



Contact your participating bank, credit union or building society. Use your Customer Account Number as the reference number to ensure that your payment is made quickly and directly from your bank account.


Mail or Post

Post your cheque with your payment slip (payable to BlueNRG Pty Ltd) to: BlueNRG Pty Ltd PO Box 311 Surrey Hills VIC 3127


Financial Hardship

If you are experiencing financial hardship and are having difficulty paying your Blue NRG account please refer to the below document

Blue NRG Hardship Policy

^Credit/Debit card payments may incur a merchant fee. Merchant fees for Visa and Mastercard are 0.97% (incl GST), and for American Express the fee is 1.39% of the total payment amount.