Why do retail electricity rates change?

There are three major components of a typical energy bill: energy costs (for electricity generation), network costs (for delivery of energy via power lines) and retail costs (for procuring energy, providing service, billing etc). Energy bills also include components for Australian and state and territory government-based environmental programs such as those aimed at increasing renewable electricity generation.

To meet customer demand, energy retailers, like us, buy electricity from the wholesale market where prices for electricity can fluctuate. From time to time, we alter our retail energy charges to reflect changes in wholesale electricity costs. Your network distributor may alter the costs they pass on to us annually, and we adjust your network energy charges to reflect those changes.

Market charges incurred by us are for government mandated environmental schemes and fees for Australia’s independent energy market operator, AEMO. We seek to align your market charges to the costs we incur.

We are continually seeking opportunities to reduce our costs and achieve operational efficiency and excellence. Lowering our costs enables us to pass on cost benefits to our customers.

 

 

What is happening on 1 January 2020?

The prices under the Victorian Default Offer (VDO) will be reset from 1 January 2020. The VDO prices will increase, with two major factors being an increase in wholesale electricity prices and increased network costs. Around 95 per cent of the increase in the VDO is due to rising forecast wholesale prices and network costs. On average, annual prices for households and small businesses will rise by $110 and $465 respectively. *

We will provide you with written notice of these changes to your rates. If you have any questions or need any clarifications, call us on 1300 599 888 or email at info@bluenrg.com.au

* Ref: Essential Services Commission 2019, Victorian Default Offer to apply from I January 2020: Final decision, 18 November 2019

 

 

With our rates, what you see is what you get.

Small, medium and large sized businesses across Victoria, New South Wales, South Australia and South East Queensland benefit from Blue NRG’s competitive and transparent rates.

We don’t offer huge discounts applied to inflated prices and other confusing trickery. In keeping with our simple approach and transparency, most of our small and medium business customers are not bound by fixed terms or exit fees.

Our customers stay with us for the no-nonsense customer service experience they receive. Clear and accurate billing, the My Account portal, and our Melbourne-based Customer Experience Team that answers 96% of calls within 30 seconds are all good reasons to switch to Blue NRG.

Electricity pricing is a complicated business. Every region nationally has its own tariffs and tariff structures, set by the distributors who are responsible for delivery of the electricity to your business.

For this reason, the easiest way to determine Blue NRG’s rates for your business electricity is contact us directly and speak with our brilliant staff members.

With Blue NRG you receive:

  • Great electricity rates 
  • No merchant fees on credit card payments made under a direct debit arrangement
  • No lock in contract*
  • Monthly e-Billing
  • Access to the My Account portal
  • Smart Bills - consolidated billing for multiple accounts

*for customers who use less than: 40MWh in Vic, 100MWh in NSW and QLD, and 160MWh SA

How we reduce your electricity costs

  • By giving you competitive rates
  • By keeping our own costs low, whilst still investing in features and customer service
  • By avoiding expensive marketing campaigns
  • By getting things right the first time, so you don’t need to waste hours on the phone with us
  • By striving to keep the customers we recruit with excellent value and service
  • By analysing your data to identify ways to reduce usage
 

Price Fact Sheets

 

Solar Feed-in Tariffs

State

Feed-in Tariff c/kWh 

(cents per kilowatt hour)

Victoria 12 c/kWh
New South Wales 6.2 c/kWh
South Australia 6.8 c/kWh
South East Queensland 8 c/kWh

GST: If you are registered for GST and notify us of your ABN, we will credit to you an amount for the GST.

This means we will increase the feed-in tariff payable to you to cover GST payable on supply.

Not sure which pricing fact sheet relates to your business address?

Contact us and we will determine the right Pricing Fact Sheet for your business address and meter.

Victoria

 
 
 

 

New South Wales

Ausgrid - General Usage:
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Ausgrid - General Usage + Controlled Load 1:
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Ausgrid - General Usage + Controlled Load 2:
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Ausgrid - Time of use (5 day peak):
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Ausgrid - Time of use (5 day peak) + Demand:
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Endeavour Energy - General Usage:
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Endeavour Energy - General Usage + Controlled Load 1:
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Endeavour Energy - General Usage + Controlled Load 2: 
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Endeavour Energy - Time of use (5 day peak):
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Essential Energy - General Usage:
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Essential Energy - General Usage + Controlled Load 1:
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Essential Energy - General Usage + Controlled Load 2:
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Essential Energy - Time of use (5 day peak):
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Ausgrid - General Usage - EA403: 
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Ausgrid - General Usage - EA402: 
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Ausgrid - General Usage - EA401: 
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Ausgrid - General Usage - EA050: 
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Ausgrid - General Usage - EA010: 
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Ausgrid - General Usage + Controlled Load 1 - EA050EA030: 
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Ausgrid - General Usage + Controlled Load 2 - EA050EA040: 
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Ausgrid - Time of Use - EA011: 
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Ausgrid - Time of Use - EA317: 
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Ausgrid - Time of Use - EA316: 
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Ausgrid - Time of Use - EA225: 
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Ausgrid - Time of Use - EA116: 
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Ausgrid - Time of Use - EA115: 
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Ausgrid - Time of Use - EA111: 
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Ausgrid - Time of Use - EA051: 
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Ausgrid - Time of Use - EA025: 
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Ausgrid - Time of Use - EA225GGENR: 
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Ausgrid - Time of Use - EA225GENR: 
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Ausgrid - Time of Use + Controlled Load 1 - EA225EA030: 
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Ausgrid - Time of Use + Controlled Load 2 - EA225EA040: 
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Ausgrid - Time of Use with Demand - EA255: 
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Ausgrid - Time of Use + Controlled Load 1 - EA255EA030: 
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Ausgrid - Time of Use + Controlled Load 2 - EA255EA040: 
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Ausgrid - Time of Use with Demand - EA256: 
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Ausgrid - Time of Use + Controlled Load 1 - EA256EA030: 
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Ausgrid - Time of Use + Controlled Load 2 - EA256EA040: 
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Ausgrid - Time of Use with Demand - EA302: 
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Ausgrid - Time of Use with Demand - EA305: 
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Ausgrid - Time of Use with Demand - EA310: 
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Ausgrid - Time of Use with Demand - EA325: 
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Ausgrid - Time of Use with Demand - EA360: 
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Ausgrid - Time of Use with Demand - EA370: 
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Ausgrid - Time of Use with Demand - EA380: 
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Ausgrid - Time of Use with Demand - EA390: 
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Ausgrid - Time of Use with Demand - EA391: 
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Endeavour Energy - General Usage - N90: 
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Endeavour Energy - Time of Use - N845: 
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Endeavour Energy - Time of Use - N84: 
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Endeavour Energy - Time of Use - N89: 
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Endeavour Energy - Time of Use - N705: 
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Endeavour Energy - Time of Use - N706: 
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Endeavour Energy - Time of Use with Demand - N19: 
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Endeavour Energy - Time of Use with Demand - N29: 
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Endeavour Energy - Time of Use with Demand - N39: 
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Endeavour Energy - General Usage + Controlled Load 1 - N90N50: 

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Endeavour Energy - General Usage + Controlled Load 2 - N90N54: 
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Endeavour Energy - General Usage - N70: 
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Endeavour Energy - Time of Use + Controlled Load 1 - N84N50: 

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Essential Energy - General Usage - BLNP1AO: 
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Essential Energy - General Usage - BLNN2AU: 
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Essential Energy - General Usage - BLNN3AO: 
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Essential Energy - General Usage - BLNN1AU: 
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Essential Energy - General Usage + Controlled Load 1 - BLNN1AUBLNC1AU: 
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Essential Energy - General Usage + Controlled Load 2 - BLNN1AUBLNC2AU: 
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Essential Energy - Time of Use - BLND1AR: 
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Essential Energy - Time of Use - BLNP3AO: 
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Essential Energy - Time of Use - BLNT1AO: 
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Essential Energy - Time of Use - BLNT1SU: 
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Essential Energy - Time of Use - BLNT2AL: 
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Essential Energy - Time of Use + Controlled Load 2 - BLNT2ALBLNC2AU: 
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Essential Energy - Time of Use - BLNT2AU: 
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Essential Energy - Time of Use - BLNT3AL: 
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Essential Energy - Time of Use - BLNT3AU: 
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Essential Energy - Time of Use with Demand - BSSD3AO: 
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Essential Energy - Time of Use with Demand - BLNS1AO: 
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Essential Energy - Time of Use with Demand - BLNDTRS: 
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Essential Energy - Time of Use with Demand - BLND3TO: 
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Essential Energy - Time of Use with Demand - BLND3AO: 
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Essential Energy - Time of Use with Demand - BLND1SU: 
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Essential Energy - Time of Use with Demand - BLND1SR: 
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Essential Energy - Time of Use with Demand - BLND1NO: 
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Essential Energy - Time of Use with Demand - BLND1CO: 
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Essential Energy - Time of Use with Demand - BLND1AB: 
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Essential Energy - Time of Use with Demand - BHTD1SO: 
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Essential Energy - Time of Use with Demand - BHNS1AO: 
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Essential Energy - Time of Use with Demand - BHND3AO: 
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Essential Energy - Time of Use with Demand - BHND1SO: 
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Essential Energy - Time of Use with Demand - BHND1CO: 
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Ausgrid - Time of use (5 day peak) DMO:
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Ausgrid - General use DMO:
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Ausgrid - General use + controlled load 1 DMO:
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Ausgrid - General use + controlled load 2 DMO:
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Ausgrid - Time of use (5 day peak) + Demand DMO:
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Endeavour Energy - Time of use (5 day peak) DMO:
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Endeavour Energy - General use DMO:
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Endeavour Energy - General use + controlled load 1 DMO:
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Endeavour Energy - General use + controlled load 2 DMO:
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Essential Energy - Time of use (5 day peak) DMO:
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Essential Energy - General use DMO:
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Essential Energy - General use + controlled load 1 DMO:
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Essential Energy - General use + controlled load 2 DMO:
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South Australia

SA Power - Time of use (5 day peak):
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SA Power - General usage:
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SA Power - General use + controlled load 1:
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SA Power - Time of use (5 day peak) DMO: 
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SA Power - General use DMO: 
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SA Power - General use + controlled load DMO: 
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Queensland

Energex - General use:
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Energex - General use + controlled load 1:

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Energex - General use + controlled load 2:

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Energex - General use + Demand 7100:

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Energex - General use + Demand 8300:

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Energex - Time of use:

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Energex - Time of use + controlled load 1:

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Energex - Time of use + controlled load 2:

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Energex - "Blue Saver" General usage
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Energex - "Blue Saver" General usage & controlled load 1

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Energex - "Blue Saver" General usage & controlled load 2

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Energex - "Blue Saver" Time of use

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Energex - "Blue Saver" Time of use & controlled load 1

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Energex - "Blue Saver" Time of use & controlled load 2

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Blue Standing 36 General Usage & Controlled Load 2:

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Blue Standing 36 General Usage & Controlled Load 1:

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Blue Standing 36 Time of Use:

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Blue Standing 36 Time of Use & Controlled Load 2:

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Blue Standing 36 Time of Use & Controlled Load 1:

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What is the Default Market Offer and the Victorian Default Offer?

From 1 July 2019, the Australian Energy Regulator (AER) mandated all energy retailers to make a Default Market Offer (DMO) available to households and small business customers in New South Wales, South Australia and south east Queensland. In Victoria, the Victorian Default Offer (VDO), set by the Essential Services Commission (ESC), was similarly designed to re-regulate electricity pricing to ensure that more Victorian households and small businesses can access a fair price for their electricity service.

Victorian Default Offer (VDO)

The VDO is part of the Victorian Government’s Energy Fairness Plan to ensure a fair price for more Victorian households and small businesses for their electricity usage. Victorian households and small businesses (with the exception of embedded network customers) can ask a retailer for the VDO or can use the VDO rates to compare against offers to ensure they’re getting value for money on electricity.

From 1 January 2020 the VDO will cover all standing offers, including those based on time-of-use, demand, and flexible tariff structures. This will broaden the VDO to provide a safeguard for all standing offer customers.

Victorian Default Offer for small business customers (less than 40MWh per year) and residential customers

 

If you are on a flexible tariff market offer (usually indicated with peak / off peak rates on your invoice), a new regulated price will be introduced from 1 January 2020, so you may wish to review what that means for you then.

Default Market Offer (DMO)

The DMO is the annual maximum total bill amount energy retailers can charge for the standing offer prices based on a set average usage amount. It was also designed as a reference price to make it easier for customers to compare energy plans.

It is based on an annual usage amount of 20,000 kWh per year. As a Blue NRG customer, it's very likely you're on a market offer with us. In the link below, you can access information about how the DMO compares to the current market offers available at Blue NRG in New South Wales, South Australia and Queensland.

Reference Price & Market Offer Comparison

 

As an existing Blue NRG customer, you may wish to review the DMO rates in one of the tables below and get in touch with us about any queries you may have. If you do nothing, everything will remain as is with your current plan.

Default Market Offer for small business customers in New South Wales (less than 100MWh per year) 

Default Market Offer for small business customers in South Australia (less than 160MWh per year)

Regulated price or market offer – which is better?

According to both the AER and the ESC, the DMO and the VDO do not necessarily reflect the best offers available to customers. The Australian Energy Council has advised customers to stay on or switch to a market deal with your retailer rather than rely on the regulated pricing because it will save you money.

Call us on 1300 599 888 today to see if a Blue NRG offer is right for you.

 

Fees and Charges

Are you ready to make the switch to Blue NRG?

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