COVID-19 Update - for our small and medium business customers

The spread of COVID-19 is impacting a broad section of society and we understand your business may be impacted at this time. At Blue NRG, we are closely monitoring all Government and regulatory announcements in relation to the Coronavirus (COVID-19). We are aware of the impact these announcements may have on our customers and we are committed to providing relevant information that may help you at this time.


Changes to the network charges component of small customer bills (1 April to 30 June 2020)

Network charges will be rebated for small business customers experiencing financial stress and who are mothballing as a result of COVID-19:

  • Eligible small business customers are those that consume less than 40MWh per annum (based on 2019 consumption) and use less than 25% of historical average consumption for the period;
  • This will apply for customer network charges from 1 April to 30 June 2020;
  • Rebating of payments will be processed by networks in arrears of monthly invoicing, with networks providing a rebate of the relevant network charges by the end of September 2020 for the period from 1 April to 30 June 2020 following receipt of supporting evidence by 1 September 2020.

Information related to network charges has been provided by Energy Networks Australia and is up-to-date as at 3 April 2020. A full set of conditions apply to these rebates. For the latest information on network charge rebates and to understand your rebate eligibility please contact Blue NRG.



Government support for small to medium sized businesses

During March 2020 the Federal Government commenced the introduction of stricter measures to slow the spread of the virus, which are impacting Australia’s economic performance and small to medium sized businesses.


To support Australian businesses, the Australian Government will provide relief measures to manage cash flow challenges for financially distressed businesses. The Coronavirus Small and Medium Enterprises (SME) Guarantee Scheme has been set up to provide up to $40 billion of lending to SMEs for timely access to working capital. This scheme officially commences from April 2020 and will be available for new loans made until 30 September 2020.


Who is this Scheme for?

SMEs, including sole traders, with a turnover of up to $50 million


What will the Scheme provide?

  • Maximum total size of loans of $250,000 per borrower
  • Loans will be up to three years, with an initial six-month repayment holiday
  • Unsecured finance, meaning that borrowers will not have to provide an asset as security for the loan

For more information on these assistance programs please visit:

To stay up-to-date on COVID-19 please follow these official websites:




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We started using Blue NRG over 4 years ago as we found them to be extremely competitive on their electricity pricing. During that time we have opened up retail stores and have had many dealings with their staff.

Jason Belzycki - Roxanne Fashions
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I’ve been a Blue NRG customer for more than 2 years for 30 sites. Not only have they given me a good price, they’ve helped make managing my electricity easy by offering consolidated billing and great customer service.

Lee Walker - CMS Body Corporate Management
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Blue NRG are polite and professional, they did everything they said they would and we saved around 33% on our energy bills. We would definitely recommend them.

Tony Scalzo - Lakeview Motel
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Why do businesses choose Blue NRG?

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